Mombasa & Nairobi ICD
Port-side handling, clearance and inland container depot staging.
Services / Distribution & Logistics
From port to shelf, on owned capacity
Bonded and ambient warehousing, corridor freight and county-level last mile — operated under one accountable service level rather than subcontracted piecemeal.
At a glance
Key operating figures
Reported group figures relevant to this capability.
Bonded
Bonded & ambient corridor storage
SLA
Documented delivery windows
24–48 hrs
Nairobi metro delivery
3–5 days
Upcountry corridor
Network
Infrastructure
Capacity is positioned along the corridors where goods actually move.
Regional hubs
Kampala, Dar es Salaam, Kigali and Addis Ababa fulfilment points.
Fleet & partners
Controlled fleet for core lanes with vetted partners for surge capacity.
Cold and controlled storage
Temperature-sensitive handling where product requires it.
Service levels
How performance is measured
Every delivery point carries a published service level and exception protocol.
Order-to-dispatch
Same-day cut-off for stocked lines ordered before 14:00 EAT.
Proof of delivery
Digital POD with timestamp and receiving signature.
Exception handling
Documented escalation with resolution timelines by severity.
Coverage reporting
Monthly distribution and sell-through reporting by county.
Next step
Speak to the responsible desk
Every enquiry is acknowledged with a reference code and routed to a named owner.