Government & county
AGPO-aware submissions, statutory documentation and scheduled deliveries.

Services / Institutional Procurement
The group supplies institutional buyers with compliant documentation, framework pricing and delivery performance measured against contractual SLAs.
At a glance
Reported group figures relevant to this capability.
Compliant invoicing
Counties served
SLA adherence
Day credit terms
Buyers served
Each segment has distinct documentation and delivery requirements.
AGPO-aware submissions, statutory documentation and scheduled deliveries.
Facility supply with batch traceability and controlled storage.
Term-based and seasonal replenishment against framework pricing.
Donor-compliant records, reporting packs and audit trails.

Delivery
Awarded contracts move to a managed delivery plan within five working days.
Locked unit pricing across the contract term with volume bands.
Named contact, escalation path and monthly performance reporting.
Tax invoices, delivery notes and conformity certificates per consignment.
Fill rate, lead time and exception reporting by delivery point.
Next step
Every enquiry is acknowledged with a reference code and routed to a named owner.